RETURNS & REFUNDS

1 – Return Policy

Due to the nature of digital products, we do not accept returns or provide refunds on any purchases. All sales are final.

However, if you have any concerns or issues with your purchased digital products(s), please contact us at [email protected] within 30 days of your purchase. We will work with you to address your concerns and find a satisfactory solution.

Please note that we reserve the right to refuse a refund or exchange if we find that the issue is not related to the quality of the product or if the request is made after the 30-day period.

Contact Us If you have any questions or concerns about our Return Policy, please contact us at [email protected].

2 – Refunds Policy

* DELIVERY: :

Since all our products are electronic, you can download your digital products immediately after purchasing.

In some cases related to the email system, it is possible that the email will send the download link to you that is delayed.

Please wait up to 24 hours, we always make sure you receive the download link no later than 24 hours

* REFUNDS

I: We will give you a refund if your situation falls into one of these 2 cases:

– The digital products you downloaded is not as advertised.

– You receive an error when trying to open the digital products.

– Duplicated Orders which are purchased accidentally. We only refund one of them.

In theses cases, please send us an email to: [email protected] and we will issue you a refund. Please allow us at least 24 hours to reply back to you.

II: We will NOT issue a refund if your situation falls into one of these cases:

– You purchased the digital products because you thought that this was a physical digital products. We have made it very clear that our products are electronic and not physical in the description as well as the title of the product.

– You don’t need the digital products anymore due to unforeseen circumstances (dropping classes, professors changing digital products, etc.).

– You wanted another title but mistook the digital products you bought for that title. We have included in great detail the cover, title, ISBNs, Amazon description of the digital products so there is no way that you can mistake this digital products for another.

– The page numbers of the digital products differ from those of the hardcopy. It is common knowledge that some types of digital products (especially EPUB, MOBI, AZW) do not have the same page numbers as the their hardcopy counterparts. Please contact us first about the page numbers before purchasing.

The refund money will be funded back to your Bank Account within 3 – 5 business days.

For customer complaint please e-mail us at: [email protected]